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Workforce Empowerment App
Hospitality Point of Sale App
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Elevating Sports & Entertainment Transactions Effortlessly
Streamlining Retail Transactions for Seamless Shopping
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Building Relationships, Rewarding Loyal Customers
Insights-Driven Decisions for Business Growth
Point of Sale Systems installed in liquor stores are an important tool to make sure operations runs smooth and seamless. Store managers have a great deal of responsibility to make sure that everything from catalog, inventory, and customer experience are handled flawlessly. As a software provider for numerous liquor stores across the country and talking to several business owners & store managers we have identified some of the most common aspects one should consider for a liquor store inventory management and point of sale system.
These 12 features are generally classified into these functional areas.
When a liquor store adopts a modern point of sale system, one of the challenges they have is how to load the product catalog. In some instances, the store hasn’t tracked products and inventory in the past, moving from a legacy cash register or simply starting a business from a buyout. A key problem in all of the above cases is lack of product tracking through an automated system. Retailcloud’s global catalog with over 50K liquor products allows an user to adopt the system seamlessly and get up and running in no time.
It is not an easy job to track inventory for all the products when you have a busy season and when your focus should be to sell more. Retailcloud inventory management module tracks the products across your business right from issuing purchase orders , receiving into the stores and managing inventory automatically into your location when you sell. Every business owner we have talked to has mentioned that accurate inventory tracking is one of the top 3 priorities they have with a new point of sale system.
With the variety of options within the liquor catalog management, one of the common struggles that liquor store managers have is how should they enter cases and packs into the system. Can I buy by the case and sell individually and get an accurate inventory? The solution to do this effectively is to have different units of measure available allowing for accurate reporting of inventory regardless of how you sell it.
Cash discounting has been one of the most sought out features in recent times. This allows the business owner to manage the payment processing cost more effectively in creative ways. The retailcloud system allows merchants to setup cash discounts, rebates for certain payments types and print on receipts.
Experts who advise liquor store operations says that the best way to have a profitable liquor store is to keep track of your profit goals. To effectively keep track of the profit it is important for a store to have tools to manage the cost of inventory and thus by reporting it back to you across your business. Many cost management systems do not provide accurate cost of good sold data. I have seen systems that update all items in inventory to the current cost price wreaking havoc on managing true cost of goods. A system which effectively calculate the weighted average cost and provide you with effective profit margins and KPI is very important. Retailcloud’s cost management and nGauge analytics platform provides these insights without additional plugins or 3rd party softwares.
Multiple employees are very common in liquor stores and having the tools to manage their sales as well as providing security against theft and abuse of the system . Have unique log ins and password/pin entry is a key necessity. Knowing which employee is ringing up the sale as well as limiting access for non key employees are among the features needed.
As a business owner one of the challenges faced is the level or access which can be provided to different employees and temporary staff. Well defined roles in the system with commonly accessed features and ability to promote or demote certain function is very handy in liquor store multi employee situations. Retailcloud POS provides unlimited users access across 10 different roles.
Age and ID verifications are important when you have mix and match of a variety of products. Automated prompts of Age and ID verification allows the cashiers verify the customers for the ID based on product category or scan on the Code Scanner for programmable beeps.
Ability to access the reports anywhere is one thing which every system should have in the 21st century. The global access to Sales and Inventory reporting anywhere anytime is key for business owners to analyze their business / profit strategies at their own time.
Irrespective of any type of business, one thing retailers across the globe will agree on is that they need ways to engage with their customers. One of the most common ways to do this is offering promotions and loyalty programs. Starting with simple discounts which can be announced through your weekly mailer or reward your most visited customers with loyalty programs can be useful tools to ensure that your customers think of your business first.
Customer engagement strategies varies from time to time. Purchase history and customer engagement drives those strategies. Ability to see the sales history and sales analysis helps businesses to better and more effectively engage with customers. VIP Clubs or Demographic based promotions are likely to improve the customer visits.
Most liquor store staff interacts on POS one way or other. Without additional software or subscription, the business owners can track employee time within the POS which is a very useful way to track the attendance. Attendance can be monitored remotely or overridden by supervisors as needed.
Checkout out retailcloud’s Liquor Store Point of Sale Features list here to learn more
It is important that business owners are presented with business tools and hardware which fits their needs. While there are plenty of Android based Point of sale out in the market, there was still void in the space mainly the integration with secured payment integration. PAX’s bold step to fill that void with a suite of smart terminals from 4” screen size to 15” is in that direction.
We are announcing the retailcloud full features Point of sale on PAX E500 terminal. E500 is a sturdy terminal in its own class which can handle your point of sale operations, inventory management, payments and customer engagement in a secured way.
With E500 you can now downsize the Point of sale hardware but still get and advanced solution. PAX E500 comes with 8” touch screen, 3” customer facing screen, Integrated EMV payment terminal, NFC Payments, Integrated 3 inch printer, Extension ports to connect extra peripherals
Here are some other benefits of using retailcloud POS on PAX e500
PAX E500 is All in one terminal with Printer, Tablet, Payment device in single unit. It is built with high quality hardware and have gone through rigorous certifications for the payment industry. PAX E500 comes with high quality & solid performance, equipped with multiple peripherals ports, large paper roll, technologies of auto-brightness setting, magic SR and grease proofing enabling smooth touch of screen.
retailcloud’s Point of sale app on E500 provisioned through the Paxstore is one of the only Full Fledged POS software available for E500. It has
Accepting payment have evolved over a period of time. EMV is gained traction and store owners feel short when they don’t accept Apple Pay, Google Pay, Samsung Pay or Alipay. Pax e500 can accept
The Solution is PCI Certified and compliant to the Payment Standard defined by the industry.
PAX E500 with retailcloud is easy to setup and get going. If you are interested in the program please contact us where we can help you order, setup your terminal and train to modernize your store operations.
To begin with – Get to really know your customer!
If you are using a POS management software like retailcloud, you can get an in-depth understanding of your customer preferences, what their ideal product mix is, what their tendencies are, maybe even who their favorite employees are
Having this type of insight will allow you to create a more customer centric approach to your emails, ultimately improving your conversion rates and allowing you to target your product mix more specifically for your customers.
Online retailers gather every bit of customer data, their clicks what they looked at what they bought and what they abandoned, this may overwhelm you if you are not collecting any data today but time is on your side- start with a 3 simple things to get you started
These are just basic steps, if you are already using your retail CRM and would like a more indepth discussion on how to use preference marketing to drive additional sales (especially add-ons) email me at jordan@retailcloud.com.
According to a recent infographic from Community Merchants USA, 66 percent of all point-of-sales (POS) transactions are done with plastic – credit, debit, or gift cards. As we all know, there are VISA/MC and association fees that must be paid by the retailers to accept credit cards. A major trend in many industries is to pass on the expense to the customer at the time of the sales transaction. Tacking a small percent onto each sale, can result in a significant savings for the business.
Are Cash Discounts right for you and your customers? Here are pros and cons that can help you decide.
Reduce Fees – Obviously, the biggest pro is reducing or eliminating card processing fees associated with accepting credit cards. If you don’t process cards, you don’t have to pay for the service.
Easier to implement and explain than a credit card surcharge – Another way some merchants pay for card processing is to assess a surcharge on products bought with a credit card. There is sometimes push back. For instance, it’s illegal to add a card processing surcharge in 11 states. Implementing a cash discount, though, is legal everywhere. And it’s pretty easy to explain that all items in the store are priced with a built-in service fee, but that the fee is deducted if you pay with cash.
Encourages cash payments – Although many people prefer credit cards, a cash discount may encourage a customer to use cash instead of a card for their purchase. These means less time between the sale and when you have access to the funds. There is no processing time or wait period for cash in your hand. Plus you eliminate some fraud exposure.
Reduce chargebacks – With fewer people using cards in your store, it’s likely the number of chargebacks will also decrease. If this has been a problem for your business, this decrease may actually help reduce the card fees you do pay, because you’d be perceived as less of a risk.
Some customers may not carry cash – Lots of people simply don’t carry cash anymore. Expecting to use ApplePay, some shop armed with just their phone. And if a customer is opposed to making a purchase without getting a discount, they may walk out without buying anything. You could experience a drop in sales volume.
Conspicuous signage – To offer cash discounts, you must post what the law refers to as “conspicuous signage” throughout your place of business to let customers know they can receive a discount if they pay by cash or gift card rather than using a credit card. Also, while expressed as a discount and not as a fee, some customers may view the posted “offer” in a negative light.
Implementation – To be compliant with a cash discount program, your receipts must clearly reflect that there is a service charge on items and that that service charge was removed for a cash payment. That means revising your POS system software. Plus you’ll want to be sure you follow any changes in the laws around cash discounts in the future to avoid any penalties.
Potential Drop in Sales – Studies have show that consumers spend more when using their credit cards. If cash appears to be a more attractive option in terms of managing credit card processing fees, be aware that it could end up discouraging and depressing your overall sales results.
If you chose to implement a cash discount program, make sure you go into it with your eyes open. Follow the rules closely to avoid issues and penalties, and be sure to evaluate the success of the program against any declines in sales you may experience to be sure the program is working for you.
There are over 42,000 liquor stores in the US! This is an industry with very specific and unique requirements and not just any POS will do. When selecting a Point of Sale for Liquor Stores everything begins with Inventory Management, from handling a large number of items, pre-loading catalogs and case management. Inventory visibility and reporting is only rivaled by speed of use and reliability of the point of sale hardware. POS equipment should be sturdy and capable of handling the high activity that’s prevalent in this segment. Tablets while small and compact do not provide the power and reliability for liquor store usage. Centralized reporting and proper cost management is also key as individuals frequently own multiple stores or are in buying groups where they may even want to share certain information about sales and inventory.
These are broad areas and the need of liquor stores are varied, however here is a list of 12 must have things, when looking at point of sale solutions for liquor stores.
Inventory management by Cases & Bulk – Be able to purchase your inventory by the case and easily track and reorder, as you sell by the case, 6 pack or single
Preloaded inventory catalog with items and classifications – This will save time setting up your POS as you have the items already added and ready to sell. Prices should be modifiable upon first ring up to update to your selling prices
Print barcode and shelf labels – Easily print our product labels and shelf labels (including reviews) so that customers have current pricing and adequate information to make informed buying decisions
Upload catalog and price changes from supplier to support automated ordering and PO management – Using the current pricing catalog from your supplier, automatically modify selling prices
Flexible pricing options to allow for single, multi packs and mix and match scenarios – Inventory comes in all shapes and sizes and you need to be able to sell it (and price it) for the various ways that your customers want to make their purchases
Automated VIP and club pricing – Define the discounts for your VIP and club members and automatically apply the discount at the register
Item or transaction discounts by category or quantity – Create the discounts that work best for you with date range flexibility, quantity discounts and automatic discounts applied to categories
Reorder level reporting and purchase order module – Make inventory ordering more accurate and save time with the predictive reorder and purchase order modules
Centralized reporting for multi store multi owner environments – Have the tools to manage and report for the entire enterprise or individual stores, with sales tax and pricing set by location if desired
Employee management with time and attendance, pin or password based logins – Have the tools to manage your employees with role based individual logins and clock in/out from the POS
Remote Management with alerts for monitoring key function access and use by employees – It’s key for owners and managers to know what’s going on in a store while at another location or away from the business. Your POS system should offer mobile access to key analytics and sales data as well as emailed alerts that when events you specify occur (such as cash drawer limited reached or price changes)
Ability to use the credit card processor of your choice – Dont let your POS system provider tie you in to a specific credit card processor. Make sure that you have the ability to chose the provider that you want to work with.
Making sure that your POS System can handle these functions on an easy to learn system that’s scalable as your business grows, is key to selecting the POS that’s right for your liquor store.
retailcloud is happy to introduce a new Zero POS hardware bundle. The package couples the immense power of Zero POS, a free cloud-based Android point-of-sale software deployment and strong hardware integration. This hardware is comprised of a Samsung Galaxy tablet, EMV reader, socket scanner, Star Micronics receipt printer, cash drawer and Stabile Pro pivot stand. From every standpoint, the system is holistic, seamless, and practical. However, that isn’t all as it offers unmatched flexibility and reliability that is simply absent in traditional POS systems.
But at the core of this bundle are two components that are a formidable force to reckon with: Star’s WiFi integration (drawer and thermal printer) and Stabile Pro pivot stand. Without the two, the bundle ceases to offer its incredible flexibility and tenacity. I must admit: right from the outset, I was amazed by Thought Out’s ingenuity and total engineering.
Finding the right mounting solution for a tablet-based POS system can be an uphill task. Thought Out’s Stabile Pro is quite a sight. From every dimension, the pivot stand is a total work of American engineering. They come in two colors: black-on-black and black-on-silver.
For all POS aficionados out there, TSP100III thermal printer is a must-have. What’s all the fuss about TSP100III? Well, for starters, it operates entirely on Wi-Fi. That is, its entire connection with the drawer, scanner, reader, and tablet is fully wireless.
By far and large, its “push” and “connect” capability deliver unmatched options that are poised to bring even the most grounded retails on board. Other notable features include complimentary Star SDK, robust auto-cutter, rapid-print technology, and so forth. In all, the thermal printer makes the bundle a worthy investment for anyone looking to garner an industry’s best POS system.
With the thermal printer, this drawer by industry’s leader Star Micronics works seamless and without any hassle associated with traditional POS hardware. The drawer offers unrivaled security, fast turnaround times, and sturdy feel. In yet another elegant, smart design appeal, Stabile Pro takes the steel to a surprisingly miniature point right beneath the ball joint, accentuating the immense strength of the metal. Thought Out also offers another option in the form of a cable manager right above the ball joint. That is if you need your tablet to operate upside-down. By integrating the great power of Zero POS as well as amazing new hardware, retailcloud aims to provide a POS system that will offer small businesses an easier way to handle their day-to-day POS.
Sign up for your free retaicloud account here. If you have any questions on this bundle of account setup please click the chat button to connect to an Implementation Specialist or email us at support@retailcloud.com
Often the butt of jokes, CVS Pharmacy has always had a ridiculously long printed receipt. They recently announced that they will be offering digital receipts to their reward members (and in the process save thousands of trees).
In an era when in many cases customers are even digitizing their payment and loyalty cards, the notion of a printed receipt is becoming obsolete. Especially a printed receipt that is so long and crowded with information it becomes a source of jokes for late night TV hosts. CVS is taking what should be a universal step of allowing customers to opt out of printed receipts, at least if they are committed enough to join a loyalty program. After all, loyalty programs are supposed to make the shopping experience better, not more burdensome.” DAN BERTHIAUME, Chain Store Age.
Many customers prefer the digital receipt so that it cannot get lost if needed for a future return of merchandise and ease of check out. Retailers look for ways to enhance the customer experience and offering digital receipts is just one additional way to accomplish this.
An added advantage to offering digital receipts is that you are building your customer database, as you now have your customer’s email address. This will allow you to deploy targeted marketing based on your customers buying habits and further enhance their experience with your store, as you cater to their purchasing needs.
Digital receipts have always been a standard feature of retailcloud’s POS products and retailers have been enjoying the benefits for years. The feature is easy to implement (check the box to enable on your device) and use (the cashier is prompted for digital receipt at the end of the transaction).
Going one step further, is the Enhanced Digital Receipt (shown) available on any retailcloud device as an Add On Feature. Not only does the customer have sales transaction information, they also have recommended items that are aimed specifically towards the customer. This Enhanced Receipt allows for a review of the products and further engages the customer with your business and your product line. If used with the retailcloud eCommerce integration, click on a recommended item to easily make another sale.
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