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Boost Customer Loyalty with Smart Marketing

Increase retention and repeat sales with retailcloud’s CRM Marketing Automation Tools designed to drive loyalty and engagement.

Highlights

CRM and Loyalty Marketing

Native CRM

Native CRM

Seamlessly integrated with your point of sale system for streamlined customer management.

Loyalty Marketing

Loyalty Marketing

Boost customer retention with personalized loyalty programs and rewards.

Text Marketing

Text Marketing

Engage customers instantly with targeted text message campaigns.

Third-Party Integrations

Third-Party Integrations

Expand your capabilities with seamless integrations to popular third-party marketing tools.

  • Enhance Customer Management

    Enhance Customer Management Enhance Customer Management
  • Enhance Customer Management

    Utilize advanced CRM tools to gain a comprehensive understanding of your customers, personalize interactions, and drive loyalty.

    Flexible CRM: Customize CRM features to fit your business needs, ensuring effective customer relationship management.
    Customer Groups: Segment customers based on recency, frequency, purchase history, and sentiment analysis to tailor marketing efforts.
    Omnichannel Customer View: Achieve a unified view of customers across all channels for consistent and personalized interactions.
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  • Promotion and Loyalty Management

    Promotion and Loyalty Management Promotion and Loyalty Management
  • Promotion and Loyalty Management

    Boost customer engagement and retention with dynamic promotion and loyalty management tools tailored to enhance their shopping experience.

    Personalized Promotions: Create targeted promotions to incentivize purchases and increase customer satisfaction.
    Loyalty Programs: Develop custom loyalty programs to reward repeat customers and build long-term loyalty.
    Reward Tracking: Easily track and manage customer rewards to ensure a seamless and rewarding experience.
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  • Maximize Customer Engagement with retailcloud's Text Marketing

    Enhance your inventory processes with retailcloud's advanced RFID solutions, designed to streamline operations, increase accuracy, and boost overall efficiency.

  • Campaigns

    Campaigns

    Run effective text message campaigns to promote products, events, and special offers.

  • Direct Outreach

    Direct Outreach

    Engage customers instantly with personalized text messages, ensuring your message reaches them directly.

  • Feedback Loop

    Feedback Loop

    Collect valuable customer feedback via text, enabling real-time insights and improvements.

  • Segmented Outreach

    Segmented Outreach

    Target specific customer groups with tailored messages based on demographics, behavior, and preferences.

  • Promotions

    Promotions

    Boost sales with exclusive text-based promotions, encouraging immediate customer action.

  • Automated Messages

    Automated Messages

    Schedule and automate text messages to maintain consistent communication without manual effort.

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Elevate Customer Relationships with retailcloud's Comprehensive Solutions

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Transform your customer engagement strategy with retailcloud's CRM, loyalty marketing, and text marketing tools. Drive loyalty, boost sales, and create meaningful connections.

25%

Increased Customer Retention

Businesses utilizing loyalty marketing see a 25% increase in customer retention rates.

98%

Higher Engagement

Text marketing boasts an impressive 98% open rate, ensuring your messages are seen and acted upon.

30%

Enhanced Sales

Effective CRM strategies can lead to a 30% increase in sales through personalized customer interactions.

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Unlock the potential of retailcloud to elevate your business

Struggling to manage your retail business? retailcloud is the all-in-one POS solution to streamline operations and drive growth.

  • Maximize Efficiency
  • Maximize Revenue
  • Minimize Customer Churn
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Frequently asked questions

Discover how our products can boost your revenue and drive business growth. Click here to unlock your potential!

Know more

retailcloud unifies customer profiles, loyalty points and tiers, stored value and gift cards, vouchers, and targeted campaigns. operators manage segmentation, offers, and reporting in console, with real-time earn and redeem across stores, kiosks, mobile, and online.

retailcloud maps identifiers from ticketing, access control, pos, ecommerce, and fanvista into one profile. purchase history, visits, redemptions, and preferences are consolidated so teams can personalize offers and measure lifetime value across every touchpoint.

yes. fans earn at the register, on mobile with fanvista, and online; they redeem points, gift cards, and vouchers at pos and in apps. balances and entitlements update in real time so staff and guests always see accurate status.

operators build segments with filters like recency, frequency, spend, item affinity, event attendance, and location. campaigns trigger by rules such as first purchase, birthday, halftime, stock levels, or low balance. messages can send by sms, email, or push with unique promo codes and redemption limits.

console tracks offer impressions, redemptions, lift versus control groups, incremental revenue, average order value, and repeat visit rates. item-level attribution shows which products drive response, and cohort views reveal retention and lifetime value over time.

retailcloud supports consent capture, opt-in and opt-out by channel, data retention policies, export on request, and role-based access. pii is segmented, audit logs record changes, and integrations align with common compliance frameworks such as ccpa and gdpr where applicable.

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