We all know that a good retail POS system is hard to find. Yes, there are hundreds of solutions, but none of them really guarantees a full, quality and reliable service and functionality. There are several parameters that need to be overlooked and analyzed before selecting one final POS system solution.

How much inventory can you add?

The great point of sale software enables adding and handling of thousands of inventory items. On top of that, these items need to managed in multiple locations of the stores in order to achieve the goals. Be sure these two features are included in the POS system as they are crucial for any small business.

Does it have a return feature?

Another key feature of the ideal POS system is the ability to return defective or damaged products. These situations are frequent and having a software that can smoothly and automatically update these occurrences is a must.

Can You Manage Your Employees?

Employee management is really important for small businesses. That is why the reliable, full-featured and quality POS system must include employee management. Ideally there needs to be an ability to track the working hours of the employees and possibly the progress of each task or project.

Is the order management versatile in terms of features?

The order management of the point of sale software needs to be full-featured and versatile. This means that the ability to regulate multiple vendors, orders and stock levels need to be included and organized in an intuitive way. It also needs to include great calculation and analysis possibility and ability to create special orders directly into the purchase orders.

Does it have great selling features?

When you buy a POS software, the selling features need to be specially analyzed. The great software solutions, usually automate the process and simply enable you to follow the situation. Usually, the great POS software will integrate with automated promotions and enhance sales on a predefined time frame. The store functions and layout also need to be simplified and to include integration with barcode scanners, cash drawers and other important sell items. Which leads us to the next question.

Is the hardware related to that software expensive?

Usually the companies that provide such software offer hardware products to completely secure you with a total package. Thus, you must look for the price and quality of these items. Don’t be fooled, the software can be affordable and cheap, but the hardware may be costly.

Does the software have mobile apps and 24/7 customer support?

Smartphone and tablet point of sale can enable you access to your store and business from anywhere. They are great for progressing on the go and managing the things much better. However, problems can occur at any time, so when you search for the great POS, customer support is a must-have!

Finally, when you select 1-2 or two solutions, do a thorough online reputation research. Search for user reviews on Captera or other similar software review websites. Also, check the social media accounts of the software and find some feedback there. If all of the previous steps are done, you can be sure that you have the perfect POS system for your business.

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retailcloud: Named Top 10 POS Solution of 2015 by CIO Magazine

Driving Greater Customer Experiences Through Actionable Analytics

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Our article, published in CIO Magazine November 2015

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According to various research reports, revenue from global retail PointOfSale (POS) terminals is growing at a Compound Annual Growth Rate (CAGR)of 13.37 percent. Such significant escalation indicates the growing acceptance of multichannel sales strategies including ecommerce, online advertising, and online product information, specifications, and comparisons. Despite the proliferation of latest POS technologies, “not every solution provider can effectively convert raw data into realtime actionable analytics,” begins Kevin Colaco, Founder and CEO, retailcloud. “Today’s highly evolved retailers seek an advanced POS solution that not only helps in sales enablement, but builds great customer experiences.”With these new touchpoints multiplying along path to purchase, the retail industry requires a dedicated partner capable of harmonizing the demands of both retailers and consumers. Fulfilling all of these requirements is retailcloud—a company that offers cloud-based POS solutions to enable Small and Medium Business (SMB)retailers increase sales, better managing inventory, and collect valuable data on customers’ shopping habits. “We specialize in blending cuttingedge technology with massive amounts of data to provide superior customer experiences,” says Colaco.

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“We specialize in blending cutting edge technology with massive amounts of data to provide superior customer experiences”

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The company offers three different POS applications that run on desktops, tablets, and smartphones. Apart from advocating flexibility to operate on disparate devices, the company’s applications could be used either on the floor or at the counter. “The presence of a cart with complete clienteling options makes our application absolutely useful,” expresses Colaco. Additionally, the applications are supported by Central Administrative Server (CAS),a powerful browser based portal which stores and consolidates the complete information of a merchant’s enterprise. The information includes data from distinct areas such as inventory, purchasing, consumer habits, and reporting functions. Besides these functionalities, CAS also possesses the ability to manage supply chain and predictive reordering practices of the firm. “The ability of our POS solutions to offer actionable information assists sales associates to improve operations and drive campaigns for low performing products,” explains Colaco.

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Besides boosting sales operations, retailcloud leverages its domain expertise to mitigate the impediments faced by midsize businesses. “Most of the regular and medium size traders are bogged down by under performing Units Per Transaction (UPT),” remarks Colaco. retailcloud alleviates the challenge by providing realtime curated data to salespersons. “Our POS solutions provide relevant data at the point of sale and capacitate sales associates with improved margins, refined product mix, and increased UTP,” states Colaco.

Assisting the retail industry in similar ways, the company provides a holistic solution that facilitates an enterprise to launch a webstore with just a few clicks. The online store is subsequently connected to retailcloud’s backend server to garner realtime insights into stock levels. Such consistent support enables retail enterprises to update and manage inventory in a streamlined manner.

The company draws on its broad industry experience and hundreds of successful implementations to recommend retail enterprises with next best actions. Driven by its proficiency, the company has helped several customers thrive in their business environments. For instance, an online store capitalized on the prowess of retailcloud to increase their sales. “Our integrated POS solutions enabled the client to accumulate entire information in one centralized server and achieve real time actionable analytics,” extols Colaco. retailcloud plans to expand its geographical footprint by opening offices in five different continents. In addition, the company seeks to strengthen their global network by building dedicated partnerships in the retail arena. With such determined focus, retailcloud will continue to offer POS solutions that will ultimately results in promoting great customer experiences. “We believe in the power of customer relationship, as it turns browsers into buyers, and buyers into repeat customers,” Colaco ends on a strong note.

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