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Point of Sale Systems installed in liquor stores are an important tool to make sure operations runs smooth and seamless. Store managers have a great deal of responsibility to make sure that everything from catalog, inventory, and customer experience are handled flawlessly. As a software provider for numerous liquor stores across the country and talking to several business owners & store managers we have identified some of the most common aspects one should consider for a liquor store inventory management and point of sale system.
These 12 features are generally classified into these functional areas.
When a liquor store adopts a modern point of sale system, one of the challenges they have is how to load the product catalog. In some instances, the store hasn’t tracked products and inventory in the past, moving from a legacy cash register or simply starting a business from a buyout. A key problem in all of the above cases is lack of product tracking through an automated system. Retailcloud’s global catalog with over 50K liquor products allows an user to adopt the system seamlessly and get up and running in no time.
It is not an easy job to track inventory for all the products when you have a busy season and when your focus should be to sell more. Retailcloud inventory management module tracks the products across your business right from issuing purchase orders , receiving into the stores and managing inventory automatically into your location when you sell. Every business owner we have talked to has mentioned that accurate inventory tracking is one of the top 3 priorities they have with a new point of sale system.
With the variety of options within the liquor catalog management, one of the common struggles that liquor store managers have is how should they enter cases and packs into the system. Can I buy by the case and sell individually and get an accurate inventory? The solution to do this effectively is to have different units of measure available allowing for accurate reporting of inventory regardless of how you sell it.
Cash discounting has been one of the most sought out features in recent times. This allows the business owner to manage the payment processing cost more effectively in creative ways. The retailcloud system allows merchants to setup cash discounts, rebates for certain payments types and print on receipts.
Experts who advise liquor store operations says that the best way to have a profitable liquor store is to keep track of your profit goals. To effectively keep track of the profit it is important for a store to have tools to manage the cost of inventory and thus by reporting it back to you across your business. Many cost management systems do not provide accurate cost of good sold data. I have seen systems that update all items in inventory to the current cost price wreaking havoc on managing true cost of goods. A system which effectively calculate the weighted average cost and provide you with effective profit margins and KPI is very important. Retailcloud’s cost management and nGauge analytics platform provides these insights without additional plugins or 3rd party softwares.
Multiple employees are very common in liquor stores and having the tools to manage their sales as well as providing security against theft and abuse of the system . Have unique log ins and password/pin entry is a key necessity. Knowing which employee is ringing up the sale as well as limiting access for non key employees are among the features needed.
As a business owner one of the challenges faced is the level or access which can be provided to different employees and temporary staff. Well defined roles in the system with commonly accessed features and ability to promote or demote certain function is very handy in liquor store multi employee situations. Retailcloud POS provides unlimited users access across 10 different roles.
Age and ID verifications are important when you have mix and match of a variety of products. Automated prompts of Age and ID verification allows the cashiers verify the customers for the ID based on product category or scan on the Code Scanner for programmable beeps.
Ability to access the reports anywhere is one thing which every system should have in the 21st century. The global access to Sales and Inventory reporting anywhere anytime is key for business owners to analyze their business / profit strategies at their own time.
Irrespective of any type of business, one thing retailers across the globe will agree on is that they need ways to engage with their customers. One of the most common ways to do this is offering promotions and loyalty programs. Starting with simple discounts which can be announced through your weekly mailer or reward your most visited customers with loyalty programs can be useful tools to ensure that your customers think of your business first.
Customer engagement strategies varies from time to time. Purchase history and customer engagement drives those strategies. Ability to see the sales history and sales analysis helps businesses to better and more effectively engage with customers. VIP Clubs or Demographic based promotions are likely to improve the customer visits.
Most liquor store staff interacts on POS one way or other. Without additional software or subscription, the business owners can track employee time within the POS which is a very useful way to track the attendance. Attendance can be monitored remotely or overridden by supervisors as needed.
Checkout out retailcloud’s Liquor Store Point of Sale Features list here to learn more
It is important that business owners are presented with business tools and hardware which fits their needs. While there are plenty of Android based Point of sale out in the market, there was still void in the space mainly the integration with secured payment integration. PAX’s bold step to fill that void with a suite of smart terminals from 4” screen size to 15” is in that direction.
We are announcing the retailcloud full features Point of sale on PAX E500 terminal. E500 is a sturdy terminal in its own class which can handle your point of sale operations, inventory management, payments and customer engagement in a secured way.
With E500 you can now downsize the Point of sale hardware but still get and advanced solution. PAX E500 comes with 8” touch screen, 3” customer facing screen, Integrated EMV payment terminal, NFC Payments, Integrated 3 inch printer, Extension ports to connect extra peripherals
Here are some other benefits of using retailcloud POS on PAX e500
PAX E500 is All in one terminal with Printer, Tablet, Payment device in single unit. It is built with high quality hardware and have gone through rigorous certifications for the payment industry. PAX E500 comes with high quality & solid performance, equipped with multiple peripherals ports, large paper roll, technologies of auto-brightness setting, magic SR and grease proofing enabling smooth touch of screen.
retailcloud’s Point of sale app on E500 provisioned through the Paxstore is one of the only Full Fledged POS software available for E500. It has
Accepting payment have evolved over a period of time. EMV is gained traction and store owners feel short when they don’t accept Apple Pay, Google Pay, Samsung Pay or Alipay. Pax e500 can accept
The Solution is PCI Certified and compliant to the Payment Standard defined by the industry.
PAX E500 with retailcloud is easy to setup and get going. If you are interested in the program please contact us where we can help you order, setup your terminal and train to modernize your store operations.
3 Must have POS feature for Pet Stores
You own a Pet Store. It may be a specialty pet store, it may be large multi lane and multi location, it may be a straight forward pet shop. Regardless, you have specific needs based on your merchandise and customer expectations. You need a POS solution that understands pet stores and successfully addresses the needs.
I’m not going to discuss the multitude of features that are needed by many or most retail businesses. I want to focus on what makes your POS needs unique.
The POS needs to be able to sell items in decimal places and return inventory levels in decimal places for accurate accountability.
Pet owners and your competing pet stores expect and appreciate creative sale techniques. Your POS solution needs to be able to offer a range of promotions, from buy one get one, to quantity discounts, and Club Pricing. Discounts should have automatic date ranges so when the sale ends, the cashier discount is no longer applied and its not left up to the cashier to decide.
It would be great to have disclaimers automatically print on the customer’s receipt on specific items or categories of items It may be a category – Live Puppies, where you would like the return policy to be very different from when you sell 10 lbs of Kibble. Select a POS system that allows you to print a specific disclaim on specific items. Better yet, add a signature line, so that the owner has proof that the customer understands the policy.
Embrace the unique POS needs of the Pet Store Industry and look for the tools that help you success.
It’s never too late to teach an old dog new tricks 🙂 .
According to a recent infographic from Community Merchants USA, 66 percent of all point-of-sales (POS) transactions are done with plastic – credit, debit, or gift cards. As we all know, there are VISA/MC and association fees that must be paid by the retailers to accept credit cards. A major trend in many industries is to pass on the expense to the customer at the time of the sales transaction. Tacking a small percent onto each sale, can result in a significant savings for the business.
Are Cash Discounts right for you and your customers? Here are pros and cons that can help you decide.
Reduce Fees – Obviously, the biggest pro is reducing or eliminating card processing fees associated with accepting credit cards. If you don’t process cards, you don’t have to pay for the service.
Easier to implement and explain than a credit card surcharge – Another way some merchants pay for card processing is to assess a surcharge on products bought with a credit card. There is sometimes push back. For instance, it’s illegal to add a card processing surcharge in 11 states. Implementing a cash discount, though, is legal everywhere. And it’s pretty easy to explain that all items in the store are priced with a built-in service fee, but that the fee is deducted if you pay with cash.
Encourages cash payments – Although many people prefer credit cards, a cash discount may encourage a customer to use cash instead of a card for their purchase. These means less time between the sale and when you have access to the funds. There is no processing time or wait period for cash in your hand. Plus you eliminate some fraud exposure.
Reduce chargebacks – With fewer people using cards in your store, it’s likely the number of chargebacks will also decrease. If this has been a problem for your business, this decrease may actually help reduce the card fees you do pay, because you’d be perceived as less of a risk.
Some customers may not carry cash – Lots of people simply don’t carry cash anymore. Expecting to use ApplePay, some shop armed with just their phone. And if a customer is opposed to making a purchase without getting a discount, they may walk out without buying anything. You could experience a drop in sales volume.
Conspicuous signage – To offer cash discounts, you must post what the law refers to as “conspicuous signage” throughout your place of business to let customers know they can receive a discount if they pay by cash or gift card rather than using a credit card. Also, while expressed as a discount and not as a fee, some customers may view the posted “offer” in a negative light.
Implementation – To be compliant with a cash discount program, your receipts must clearly reflect that there is a service charge on items and that that service charge was removed for a cash payment. That means revising your POS system software. Plus you’ll want to be sure you follow any changes in the laws around cash discounts in the future to avoid any penalties.
Potential Drop in Sales – Studies have show that consumers spend more when using their credit cards. If cash appears to be a more attractive option in terms of managing credit card processing fees, be aware that it could end up discouraging and depressing your overall sales results.
If you chose to implement a cash discount program, make sure you go into it with your eyes open. Follow the rules closely to avoid issues and penalties, and be sure to evaluate the success of the program against any declines in sales you may experience to be sure the program is working for you.
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