skedool the Scheduling Tool

We Listen

We listen to our customers for feedback, new improvements and criticism. We wanted to start 2016 with a bang by giving customers what they want. This is how we decided to develop an app for the most sought out feature in Q4 2015. So skedool was born, although there is another story on how we named it and you can read it here.

What is It?

A scheduling tool that is great for businesses who schedule their appointments and sales; from hair salons to auto repair. It is a quick and easy application to access and start using.

Simple to Use/ Simple to Implement

A one stop shop for creating and managing appointments. skedool is a Web-based scheduling application that businesses can access anywhere. All you need is internet to login and create appointments for your customers. From the available filters, you choose which appointments to display. You have the flexibility to display the schedule for the day with all employees or by customer. You can schedule, change and cancel appointments. You can even assign employees to customers at their request.

“Last week I was managing all my appointments through a combination of paper, online calendars and memory. Needless to say it got confusing fast. To confirm an appointment, I had to play a game of telephone!”

Integrated

No more is the need for a third party calendar that will never integrate with your POS. skedool is integrated with your back-office so employees and customers are already in the system. This tool is available from your tablet POS, Desktop POS or via URL.

Beautiful

An intuitive, one-page layout.

Key features

• Multi store Appointments
• Multi user Appointments
• Create Appointments
• Reschedule Appointment
• Search Appointments

Nobody is too cool for skedool! Add skedool to your retailcloud account and it is available for all locations for one low monthly fee.

The Finishing Touches of a retailcloud App:

The sales team spent months successfully pushing for the product, the business team did the market evaluation and analysis, wrote and rewrote the requirements, crafted the user stories, the design ninjas wire-framed the screen, and built prototypes and collected customer feedback. Then the engineering team got their hands on it; APIs were developed, code was written, testing was done, another round of merchant validation and then a small live test. They said it was ready for delivery; but was it?

The product had no name nor icon for the retailcloud marketplace; the easy work had been done, but the heavy lifting was just beginning. This is where the brand brains got together; the name needed to meet the retailcloud brand and naming guidelines; come up with something as clever, as pun-ish (is that a word?) as n-gauge; our dashboard, engagement KPI application.

What were the guidelines you ask? “A unique, descriptive, made up word or a real word with a twist, ideally a verb, and could be said out loud. Looks cool written down and evokes an emotion.”

That’s it! Simple. Not like writing lines of code.

So after much deliberation the list of names were reduced to 5:

• BookEm!
• Skedula
• Skeddodle
• SkedIt!
• skedool

Then icons and imagery were created for the names, and for days we said the names out loud; got some feedback from some sales partners and finally skedool emerged as the winner. It was the name that was highly rated as unique yet descriptive, was fun to say out loud and looked cool written down. We hope you like it because we have gotten very used to it.

As far as imagery, we went through several renditions before selecting something simple, suggestive that showcased the fun to say name. Go ahead, say it out loud!