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Whiteglove Implementation

$599.00
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Product Details

retailcloud White Glove Service makes getting started with retailcloud easy. Pricing is per register. White Glove consists of a maximum of 8 hours of implementation services. This is a maximum of 8 hours and includes the following

  • Remote Download of Software
  • Plug & Play Ready Deployments *
  • Import Product catalog (needs to be in digital format csv. excel or some delimited format)
  • Create Employees Credentials and PIN (submit list of employee names, email addresses and usernames - pins and passwords will be auto generated)
  • Setup Receipt Header (up to 4 lines)
  • Setup Receipt Footer (up to 4 lines)
  • Setup Promotional Messages (up to 250 characters)
  • Setup Surcharges (specify type of program - cash discount, surcharges or cash/non cash pricing and fee percent)
  • Setup Surcharge Labels
  • Setup Gift Card Account (need Gift Card merchant application)
  • Setup EBT Departments (complete list of Departments that will be EBT eligible)
  • Create Quick Pick Menu Pages (provide 12 labels and the classifications under each button in the sub menu)
  • Enable Tip
  • Enable Tax 2 on receipt
  • One Build for the Pax Payment App (send serial number and VAR sheet)**
  • Merchant Training
  • Ten Days Free Access to Implementation Specialist (is part of the overall 8 hours)
  • 90 Days of Priority Ticketing and Chats

All data needs to be submitted together to support@retailcloud.com

Notes
  • If additional peripherals are obtained from retailcloud (label printers, kitchen displays, kitchen printers etc that pricing includes set-up),

* - The cost and time dependent on hardware sourcing . Additional Fee may apply if the hardware is not supplied by retailcloud.

** This is not applicable when hardware is not provided by retailcloud.

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Whiteglove Implementation

Frequently asked questions

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Know more

retailcloud is a cloud-based, payment processor-agnostic, and hardware-agnostic POS solution, offering flexibility and scalability without per usage charges for core solutions.

Yes, retailcloud is hardware agnostic, meaning it works with most hardware. However, we also offer certified hardware to ensure optimal performance and support.

retailcloud primarily serves the Retail, Sports, and Hospitality industries, with specialized solutions for stadiums, music festivals, special events, and more.

retailcloud has been providing reliable POS solutions for around 15 years, supporting thousands of customers in various industries.

Yes, retailcloud can manage an unlimited number of SKUs and products, making it suitable for both small businesses and large enterprises.

retailcloud is payment processor agnostic, allowing you to choose the payment processor that best suits your business needs without restrictions.

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