Get real time feedback from your customers at the Point of Sale on their experience. These powerful insights help you tailor a customer experience strategy based on your customer with analytics to identify ideal product mixes and ultimately, increase units per transaction.
Feedbk allows business owners to connect with customers, enabling them to provide feedback and information to improve their experience
Choose your favorite feedback template from the list and get started with just a click.
Come up with fun and insightful questions to really gain an understanding of your customers.
Get the analytic tools and reports to immediately identify issues as well as ideal product mixes.
Yes, you can choose from our list, the template that will work best for your business needs.
Yes, you can prepare your own question and add to the list or launch a complete new set of questions.
We interact using CDN (Customer Display Screen) at the POS, sending emails with a set of filtered (best matches for the targeted customer) feedback questions.
The data will be collected and filtered to categories as per the feedbacks received. Later these can be used to plan customized marketting strategies.
No, Once the answers are submitted, it will sent and stored on the server and cannot be altered once submitted.
You don't have to worry about sending questions, Feedbk will take care all of it. We send questions, receive feedback, generate the report and give you scheduled alerts.