FanVista

The All-in-One Fan Engagement Platform

FanVista is retailcloud’s loyalty, ordering, and fan engagement platform for stadiums, arenas, and live venues. It combines mobile ordering, rewards, and real-time analytics into a single system, making it easier for teams and venues to manage fan interactions from concessions to merchandise.

A unified platform that connects fan loyalty, mobile ordering, and venue analytics.

Advance Ordering & Mobile Wallet

Fans use FanVista to pre-order concessions or merchandise for pickup, in-seat delivery, or shipping. Orders sync directly with POS and KDS systems in real time, helping venues reduce line congestion and increase per-cap spending. Integrated wallets and stored payment methods ensure fast, secure checkout.

Loyalty & Stored Value

FanVista includes built-in loyalty and rewards. Venues can offer points, discounts, and personalized promotions that automatically tie back to fan profiles. This makes it simple to connect repeat purchases with rewards, increasing fan retention.

Actionable Fan Analytics

FanVista provides real-time analytics on sales, ordering patterns, and fan engagement. Venue operators can track purchasing behavior across concessions and merchandise, adjust staffing, or launch in-game promotions while the event is still live.

  • Everything You Need to Engage & Reward Fans

    Everything You Need to Engage & Reward Fans Everything You Need to Engage & Reward Fans
  • Everything You Need to Engage & Reward Fans

    FanVista combines loyalty, ordering, and analytics into a single, cloud-native platform — engineered for high-traffic, multi-venue environments. It captures rich fan data, drives repeat purchases, and ensures every interaction is personalized and measurable.

    Frictionless Ordering & Redemption – Mobile pre-order for pickup, in-seat delivery, or shipping with QR/NFC redemption at concessions and retail.
    Unified Loyalty & Payments – Points, badges, stored value, and VIP tiers built into every transaction.
    Analytics & Integrations – Real-time dashboards, segmentation, push campaigns, and full POS, CRM, and ticketing integration.
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  • Venue-Grade Reliability

    Venue-Grade Reliability Venue-Grade Reliability
  • Venue-Grade Reliability

    Enterprise-Grade Reliability Whether it’s a packed arena or a festival field, FanVista never misses a sale. Offline sync ensures transactions process even without a network. Built-in PCI DSS security, tokenization, and full support for Apple Pay, Google Pay, and EMV keep every transaction safe.

    Cloud-native scalability that supports high-volume sports and live entertainment environments, ensuring performance across multiple venues and large events.
    Offline transaction sync and PCI DSS certified security deliver reliability and data protection, even in challenging network conditions.
    Seamless payments with Apple Pay, Google Pay, NFC, and QR code redemption give fans flexible, fast, and secure checkout options.
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  • Loyalty & Fan Control

    Loyalty & Fan Control Loyalty & Fan Control
  • Loyalty & Fan Control

    FanVista goes beyond points and discounts to give operators full control of the fan journey. With auto-tagging, geofencing, stored value, and transferable benefits, venues can personalize every interaction. Dashboards track redemptions, fan segments, and campaign ROI in real time, making FanVista the most advanced loyalty and engagement platform.

    Personalized engagement through auto-tagging, geofencing, stored value, and transferable benefits
    Centralized dashboards to monitor redemptions, fan segments, and loyalty activity
    Real-time ROI tracking to measure and optimize campaign performance
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Frequently asked questions

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FanVista connects seamlessly with major POS and KDS systems, syncing orders, payments, and loyalty in real time—no extra hardware required.

Yes — fans can order from their seats or in advance, with pickup and delivery options. Notifications keep them updated when orders are ready.

Yes. Whether it’s a concert tour, a week-long festival, or multiple stadiums, FanVista consolidates reporting and loyalty into one platform.

Absolutely. FanVista’s analytics and auto-tagging enable personalized offers and campaigns tailored to each fan segment.

Fans order more when wait times drop. Our clients report per-cap increases of 15–25% thanks to advance ordering, loyalty perks, and real-time upsells.

Yes — integrations with Ticketmaster, Seatgeek, and others allow loyalty and discounts to be linked directly to tickets and fan profiles.

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