Terms & Conditions

1. TERMS

retailcloud ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. WHAT DATA WE COLLECT

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: This includes first name, last name, and company name.
  • Contact Data: This includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: This includes bank account and payment card details in compliance standards.
  • Transaction Data: This includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: This includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.

    • 3. HOW WE USE DATA

    We use your data in the following ways:

  • To process and fulfill your transactions.
  • To communicate with you about your transactions, account, or any updates to our services.
  • To improve our products and services.
  • To comply with any applicable laws and regulations.

    • 4. DISCLOSURE OF YOUR DATA

    We may share your personal data with:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers.
  • Authorities who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

    • 5. ACCURACY OF MATERIALS

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    6. DATA BREACH

    In the event of a data breach that exposes or is likely to expose any personal data, retailcloud will promptly take all reasonable measures to identify and rectify the breach, as well as mitigate its effects. If we believe the breach could adversely affect you, we will promptly notify you via the email address associated with your account. Notification will include, to the extent possible, details of the breach, potential risks, and measures taken to address the breach. retailcloud will also report the breach to the relevant supervisory authority or authorities as required by applicable laws and regulations. retailcloud is committed to regularly reviewing and updating our security measures to ensure the safety of your data. Despite this commitment, please understand that no system is perfect or can guarantee that unauthorized access or theft will not occur.

    7. YOUR RIGHTS

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correction, and deletion of your personal data as applicable by law.

    CONTACT US

    If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@retailcloud.com. This Privacy Policy was last updated on the date indicated above. We may change this Privacy Policy from time to time, so please be sure to check back periodically.