Getting and Analysing Feedbk is Much Easier Now

Powerful, cost effective, easy to use feedbk solutions for retail businesses

Key Features

Find out how happy your customers are with their experiences in your store
Business operators get immediate notification of unhappy customers
Unlocking conversations to drive better customer experiences
Find out if your customers like you enough to recommend your brand
Compare what they say and how much they are willing to say
Customized surveys to engage customers on their experiences
Analytics to predict slippage and customer revenue models
How likely are customers to engage again in a day/week/month?
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Awesome Features

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5 STAR RATING
On the Interactive Customer Display customers rate their in store experience.
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INSTANT RATING NOTIFICATION
Management is alerted to poor rating, allowing for immediate customer interaction to diffuse the issue.
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ADDRESS NEGATIVE REVIEWS
No more negative Yelp or other online reviews with the opportunity to address the customer issue immediately.
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DIGITAL RECEIPTS WITH FEEDBACK
Emailed receipts provide an additional way to get customer ratings.
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SURVEYS BASED ON RATINGS
Customize survey questions based on customer rating to really get relevant customer input.
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CUSTOMIZED SURVEY QUESTIONS
Customize your survey questions to personalize your survey questions to reflect the character of your store.
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CUSTOMER INPUT TO IMPROVE SERVICE
Gather invaluable customer feedback to tailor your product mix to what will bring your customers back for more.
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OPTIONAL SURVEY TEMPLATES
Use preset survey questions to quickly start gathering your customer input.
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BETTER UNDERSTAND YOUR CUSTOMERS
Rating and surveys provide the opportunity to understand your customers likes and opinion on products or overall.
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EASY SETUP
The feedback feature is automatically enabled on Smart Customer Displays.
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PROVIDE DATA TO IMPROVE PRODUCT MIX
Use the survey to query your customers about improving products and services offered.
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ENHANCES CUSTOMER EXPERIENCE
Customers enjoy the check out process with the interactive customer display and potentially impacting direction of business.
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IDENTIFY CUSTOMER PREFERENCES
Gain valuable insight into customer preferences to provide customers with best possible in store experience.
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ENGAGE YOUR CUSTOMERS
Customers not only view their transaction detail but also loyalty points, receipt options and rating the experience.
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KNOW YOUR CUSTOMER VALUE
You gain useful analytics on your customers buying habits and preferences.
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Watch Demo

Click below to view demo, to get a sense of what feedbk can do for you.

Take Advantage of the retailcloud Platform

You will be connected into the retailcloud platform so you can take advantage of a wide variety of tools. Start with what you need and add features as you grow.
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mInventory
Android and iOS app to create and manage your items as well as receive inventory from your suppliers.
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nGauge
Phone app to easily check your sales and margins, review your top selling product and your best customers.
vector illustration of retailcloud ecommerce platform
retailcloud online
Keep your store open 24/7 with an online store that is connected to your inventory. Sell when your customers want to buy.
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Take a tour of retailcloud products

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