Fixed Point of Sale for Retail Stores
Mobile Point of Sale & Line Busting App
Dashboard and Analytics Mobile App
Free Inventory Management App
Full Service Inventory Management App
E-Commerce Solution Platform
Order Management Solution
House Accounts and Invoicing
Workforce Empowerment App
Hospitality Point of Sale App
Table Mangement for Restaurants via Mobile or Tablet
Kitchen Display System
Seamless Sales Across All Channels
Elevating Sports & Entertainment Transactions Effortlessly
Streamlining Retail Transactions for Seamless Shopping
Optimizing Transactions for Vibrant Festival Experiences
Transforming Hospitality & Suite Service Management
Smart Inventory Management with RFID
Building Relationships, Rewarding Loyal Customers
Insights-Driven Decisions for Business Growth
retailcloud’s ZeroPOS is an all in one point of sale software that has been designed with today’s retailers in mind. Conduct and manage all aspects of your business with the one, easy to use system. retailcloud gives you less to worry about and more time to spend growing your business.
-Processor-agnostic Solution with Dual Pricing Capability
-Multiple Support Channels i.e. Phone, Chat and Email
-Intuitive Cashier Experience
-Multiple Tender Options and Tap Pay
-Robust Inventory Management
-Powerful CRM with In-house Loyalty and Gift Cards
-Dynamic Employee Management
-Muli-location Capabilities
-Insightful Reporting
-Mobile App and Clienteling Toolkit
-Cloud-based Back Office with Real-time Updates
ZeroPOS is a full suite of management tools that streamlines payment processing, inventory management, and other business operations. Integration to QuickBooks Online allows you to manage your finances with ease.
ZeroPOS pushes all data to QuickBooks Online as transactions are processed throughout the day. This allows you to view sales activity in QuickBooks and effectively gauge your business’ performance based on accurate financial reconciliation.
With ZeroPOS you have a full suite of inventory management in one system. From Purchase Orders, to Receiving, Selling and Adjusting, you can track where your inventory is at all times. Integrated with QuickBooks Online, you can make more informed decisions with your inventory management and increase profits.
Tracking your profits and losses as well as your Invoices and House Accounts has never been easier with ZeroPOS and QuickBooks. Streamline your accounting activities and record-keeping!
retailcloud’s integration with QuickBooks Online makes it the ideal POS solution for those who have worked with QuickBooks Desktop POS. As QuickBooks moves to discontinue their POS, retailcloud is proud to offer a turnkey solution that allows merchants to gain sales reporting, simplify inventory management, and accurately track income and expenses: allowing them to take advantage of the accounting and financial management tools in QuickBooks Online.
To understand your customers, customer feedback is important. Companies that listen to their customers have the tools to succeed – You’ve heard this many times and you have probably even given it consideration for your business. But what’s missing is a solid explanation. You’ve heard that customer feedback is crucial to your business grow, but the how’s and why’s are what I’ll try to help clarify for you.
Here are seven reasons why a customer feedback rating is important to the success of your business
You know your product, every variation, size, color, style, feature and you have educated your team hundreds of times. Unfortunately, your passion may not allow you to see the imperfections. It is important to know what appeals to your customers, as well as what was subpar and why. Listen to your customers and provide the products that they desire.
Listening to your customer feedback makes your customers feel involved and valued. When customers feel listened to, they positively connect with your brand and direct their good experience back to you, which makes them a part of your business family and ensures return visits.
Word of mouth advertising is very successful, and referrals are the most effective, free way of advertising. These most often come from friends and family and are often the most convincing recommendations. Always remember to strive for positive feedback, if you want to gain customers through recommendations.
You can always sell something once, but the true test is getting the customer to return over and over. Feedback is helpful in providing some of the finer details that encourage the recurring business. Is maybe free shipping, same day alterations, polite/educated support team, user friendly website which is the key to solidifying the customer relationship.
Especially nowadays, with competition down the street and on line, its essential to tackle a problem or misunderstanding immediately. With the bandwidth of social media, a bad comment can do far reaching harm to your business.
Seek out a rating system can has the capability to alert you to negative feedback immediately – before your customer has left the store. Allowing the customer to share the unhappy experience and providing you with the opportunity to rectify the issue immediately.
As a consumer, one of the first things you do when looking up a business or product is to read online reviews. Make sure that you have reviews available to draw in the new business, and further more, make sure that the reviews are positive. Asking your customers for their feedback in store will allow you to react before it appears online.
Actively soliciting feedback from your customers and reacting to their opinions creates a relationship that makes the buying process more personal. The customer perceives the business as being run by friendly people that care about their experience, instead of just a company that sells product.
As you see, eliciting feedback from your customers is important and can be very beneficial to your business, as it helps you get to know your customers better, increases their engagement and loyalty and brings in new customers. As it turns out, customer feedback is quite important!
Point of Sale Systems installed in liquor stores are an important tool to make sure operations runs smooth and seamless. Store managers have a great deal of responsibility to make sure that everything from catalog, inventory, and customer experience are handled flawlessly. As a software provider for numerous liquor stores across the country and talking to several business owners & store managers we have identified some of the most common aspects one should consider for a liquor store inventory management and point of sale system.
These 12 features are generally classified into these functional areas.
When a liquor store adopts a modern point of sale system, one of the challenges they have is how to load the product catalog. In some instances, the store hasn’t tracked products and inventory in the past, moving from a legacy cash register or simply starting a business from a buyout. A key problem in all of the above cases is lack of product tracking through an automated system. Retailcloud’s global catalog with over 50K liquor products allows an user to adopt the system seamlessly and get up and running in no time.
It is not an easy job to track inventory for all the products when you have a busy season and when your focus should be to sell more. Retailcloud inventory management module tracks the products across your business right from issuing purchase orders , receiving into the stores and managing inventory automatically into your location when you sell. Every business owner we have talked to has mentioned that accurate inventory tracking is one of the top 3 priorities they have with a new point of sale system.
With the variety of options within the liquor catalog management, one of the common struggles that liquor store managers have is how should they enter cases and packs into the system. Can I buy by the case and sell individually and get an accurate inventory? The solution to do this effectively is to have different units of measure available allowing for accurate reporting of inventory regardless of how you sell it.
Cash discounting has been one of the most sought out features in recent times. This allows the business owner to manage the payment processing cost more effectively in creative ways. The retailcloud system allows merchants to setup cash discounts, rebates for certain payments types and print on receipts.
Experts who advise liquor store operations says that the best way to have a profitable liquor store is to keep track of your profit goals. To effectively keep track of the profit it is important for a store to have tools to manage the cost of inventory and thus by reporting it back to you across your business. Many cost management systems do not provide accurate cost of good sold data. I have seen systems that update all items in inventory to the current cost price wreaking havoc on managing true cost of goods. A system which effectively calculate the weighted average cost and provide you with effective profit margins and KPI is very important. Retailcloud’s cost management and nGauge analytics platform provides these insights without additional plugins or 3rd party softwares.
Multiple employees are very common in liquor stores and having the tools to manage their sales as well as providing security against theft and abuse of the system . Have unique log ins and password/pin entry is a key necessity. Knowing which employee is ringing up the sale as well as limiting access for non key employees are among the features needed.
As a business owner one of the challenges faced is the level or access which can be provided to different employees and temporary staff. Well defined roles in the system with commonly accessed features and ability to promote or demote certain function is very handy in liquor store multi employee situations. Retailcloud POS provides unlimited users access across 10 different roles.
Age and ID verifications are important when you have mix and match of a variety of products. Automated prompts of Age and ID verification allows the cashiers verify the customers for the ID based on product category or scan on the Code Scanner for programmable beeps.
Ability to access the reports anywhere is one thing which every system should have in the 21st century. The global access to Sales and Inventory reporting anywhere anytime is key for business owners to analyze their business / profit strategies at their own time.
Irrespective of any type of business, one thing retailers across the globe will agree on is that they need ways to engage with their customers. One of the most common ways to do this is offering promotions and loyalty programs. Starting with simple discounts which can be announced through your weekly mailer or reward your most visited customers with loyalty programs can be useful tools to ensure that your customers think of your business first.
Customer engagement strategies varies from time to time. Purchase history and customer engagement drives those strategies. Ability to see the sales history and sales analysis helps businesses to better and more effectively engage with customers. VIP Clubs or Demographic based promotions are likely to improve the customer visits.
Most liquor store staff interacts on POS one way or other. Without additional software or subscription, the business owners can track employee time within the POS which is a very useful way to track the attendance. Attendance can be monitored remotely or overridden by supervisors as needed.
Checkout out retailcloud’s Liquor Store Point of Sale Features list here to learn more
3 Must have POS feature for Pet Stores
You own a Pet Store. It may be a specialty pet store, it may be large multi lane and multi location, it may be a straight forward pet shop. Regardless, you have specific needs based on your merchandise and customer expectations. You need a POS solution that understands pet stores and successfully addresses the needs.
I’m not going to discuss the multitude of features that are needed by many or most retail businesses. I want to focus on what makes your POS needs unique.
The POS needs to be able to sell items in decimal places and return inventory levels in decimal places for accurate accountability.
Pet owners and your competing pet stores expect and appreciate creative sale techniques. Your POS solution needs to be able to offer a range of promotions, from buy one get one, to quantity discounts, and Club Pricing. Discounts should have automatic date ranges so when the sale ends, the cashier discount is no longer applied and its not left up to the cashier to decide.
It would be great to have disclaimers automatically print on the customer’s receipt on specific items or categories of items It may be a category – Live Puppies, where you would like the return policy to be very different from when you sell 10 lbs of Kibble. Select a POS system that allows you to print a specific disclaim on specific items. Better yet, add a signature line, so that the owner has proof that the customer understands the policy.
Embrace the unique POS needs of the Pet Store Industry and look for the tools that help you success.
It’s never too late to teach an old dog new tricks 🙂 .
Are you a vape shop owner that wants to improve managing and tracking the different brands and juices that you are selling? Are the upcoming regulations keeping you up at night as you wonder how to handled the imposed changes? These are just two of issues facing vape business owners today. Vape store owners should be aware of all the options to help smoothly run their business.
retailcloud, a Windows and Android cloud-based POS solution, is your answer. Why? It has the many features that vape store owners will find that retailcloud has the solutions to help with the issues unique to their industry in order to make their business work. Here are just a few of the essential elements that retailcloud can provide you with:
Vape store merchants should be aware of the essential elements that should be present in their POS solution in order to have a successful business. With retailcloud’s solution, you will be on the right path.
For more information about our POS solution, email us at support@retailcloud.com.
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