Introduction The new rules in Major League Baseball aimed at shortening average game times can have several impacts on merchandising and concession sales at stadiums MLB revealed the pitch clocks have shaved an average of 26 minutes a game to 2 hours and 36 minutes. The following are some of the ways that game day sales have been impacted. Reduced sales volume With shorter game times, fans will spend less time in the stadium, which could lead to fewer opportunities for them to purchase merchandise and concessions. This may result in a decrease in overall sales volume. Shift in spending patterns As fans adapt to the new game duration, they may alter their spending habits. For example, they might make quicker purchases before the game or during breaks, rather than casually browsing and buying items throughout the game. This could lead to increased sales in specific periods, such as pregame or between innings. Focus on efficiency With a shift in buying habits, stadium operators can increase the efficiency of their merchandising and concession operations with sports and entertainment POS systems. This could include streamlining product offerings or offering item of the day promotions, optimizing staffing, and adopting technology to speed up transactions. Changes in pricing Stadiums may adjust their pricing strategies to compensate for the potential decrease in sales volume. This could involve offering discounts or promotions to encourage fans to spend more in a shorter time frame, or even increasing prices to maintain revenue levels. Increased emphasis on fan experience To keep fans engaged and spending during shorter games, stadiums may invest more in enhancing the overall fan experience with premium suites in seating. This could include offering unique or limitededition merchandise, creating innovative food and beverage options, or providing interactive experiences that encourage fans to visit concession stands and merchandise outlets. Offstadium sales Teams and stadiums might also increase their focus on online and offstadium sales channels to offset potential losses from decreased instadium sales. This could involve improving their online stores, offering exclusive online deals, or partnering with local retailers for cobranded merchandise. Ultimately, the impact of the new rules on merchandising and concession sales at a stadium will depend on how well teams and stadium operators adapt to the changes and implement strategies to maintain or increase sales in the new environment. Improving the fan experience with improved checkout efficiency, allowing fans to return to their seats will be paramount. Tech for Faster Stadium Sales To speed up transaction times in merchandising at stadiums and improve the overall fan experience, there are several technologies that can be adopted RFID technology Integrating RFID tags into merchandise and using RFID scanners at the point of sale can expedite the checkout process by instantly updating inventory and allowing for quicker transactions. Mobile ordering apps Fans can use their smartphones to preorder and pay for merchandise, allowing them to skip lines and simply pick up their items at designated locations or have them delivered to their seats. Selfservice kiosks Equipped with touchscreens and payment processing systems, these kiosks enable fans to quickly place orders and pay for merchandise without waiting in line at traditional counters. Automated inventory management Smart inventory systems can help ensure merchandise is always in stock and readily available, reducing wait times for items to be retrieved from storage. Inseat merchandise Installing small vending machines or merchandise storage lockers near seating areas can allow fans to quickly purchase items without leaving their seats. Digital wallets By creating a digital wallet or a stadiumspecific currency, fans can preload money onto their accounts for faster transactions at merchandise stands. Queue management Implementing queue management systems, like virtual queuing or linemonitoring apps, can help distribute customers evenly among available service points and reduce wait times. Giving fas access to approximate wait times at different stands can also help them plan their purchasing trips Augmented reality AR shopping AR can allow fans to virtually try on merchandise and make purchases from their seats, eliminating the need to visit a physical store or stand. By adopting these technologies, stadiums can create a more efficient merchandising experience for fans, allowing them to spend less time waiting in line and more time enjoying the event. Item of the Day Determining the Item of the day sales can be complicated, ideally they should create an urgency for fans to buy a specific item without cannibalizing existing sales, you can follow a systematic approach that leverages data and considers various factors. Heres an algorithm to help you identify the "Item of the Day" for each game Collect data Gather historical sales data for all items in your inventory. Ideally, you should have data for the past few seasons to better understand sales trends and customer preferences. Also, take note of any special events or promotions that might have influenced sales. Determine item popularity Calculate the average sales per game for each item. Rank them according to their popularity. This will help you identify the items that are selling well and those that need a boost. Identify slowmoving items From the ranked list, identify items that have a low sales volume per game and could benefit from being the "Item of the Day." Factor in seasonality and trends Consider the time of the year, special events, or other trends that might affect item popularity. For example, if your team has a rivalry game coming up, you might want to promote items related to that rivalry. Create a nonrepeating schedule Once you have identified a pool of items that can be featured as the "Item of the Day," create a schedule for the 81 home games that ensures no item is repeated. Set a discount strategy Determine the discount percentage or pricing strategy for each "Item of the Day." You might want to offer a higher discount for slowmoving items or lower discounts for more popular items to avoid cannibalizing sales. Monitor and adjust Track the sales performance of the "Item of the Day" and compare it with historical sales data. If you notice any negative impact on overall sales, adjust your strategy accordingly.